Elevator Pitch:
A ORDER PROCESSING What is the problem? Order processing that satisfies our increasingly demanding customers is complex, expensive and fraught with risk. What does this problem cost? It costs the business sales, repeat orders, complaint handling, customer satisfaction and loyalty. What I do to help with this problem? I manage order processing operations efficiently, seamlessly and proactively with limited resources. What happens as a result? The company creates loyalty with customers while reducing order processing costs and growing revenue.
B OUTSOURCING What is the problem? Outsourcing non-core components of an order processing, fulfilment and management operation can be time-consuming and costly, and result in inadequate quality and cost controls. What does this problem cost? This costs the business sales, reputation, brand reputation and loyalty. What I do to help with this problem? When selecting outsource partners I research thoroughly, make sure outsourcers are clear about our requirements. When managing outsourced partners I anticipate problems, build contingency plans, react swiftly, communicate, solve problems right away, and empower others. What happens as a result? The business reaps the benefits of outsourcing without the cost and risk.
C BUSINESS DEVELOPMENT What is the problem? There are many opportunities to invest in new business ventures, but few of these fit with the business, the strategy and the resources available. What does this problem cost? Companies invest in the wrong thing or do not achieve their target ROI. What I do to help solve this problem? I look for new opportunities by visualising where the market is going, and figure out/evaluate which opportunities to invest in, which to monitor, and which to avoid. What happens as a result? The company invests in the right new things and achieves its target ROI.
D PRODUCT LAUNCH What is the problem? Getting a great product in front of the right people in the right companies What does this problem cost? A cost to the company in terms of business sales and reputation What I do to help with this problem? With 25 years experience within marketing and development for Footsie100 companies I have built up a store of knowledge and networks for which to help place your product within the right environments. What happens as a result? Your company goes from strength to strength in generating sales. | |||||||